Resume (Actual Text + Alt Text)
Resume is also available for download as a PDF, (please click the resume image to the left).
Fully remediated and accessible to AODA standards.
Experience
PDF Remediator | Self-Employed | 2023–Present:
• Remediated and validated PDFs to meet AODA, EAA, and WCAG 2.1 accessibility standards using Adobe Acrobat Pro, PAC 3, and Color Contrast Analyzer
• Tagged complex documents including reports, brochures, and forms to ensure full PDF/UA compliance and compatibility with assistive technologies (JAWS, NVDA)
• Collaborated with clients across government, legal, and corporate sectors to deliver accessible, inclusive documents under tight deadlines
• Created accessible templates and ensured accurate reading order, alt text, and metadata for screen readers (NVDA, JAWS)
• Maintained detailed audit trails and documentation for accessibility verification and compliance reporting (Adobe Acrobat Reports and PAC Reports)
Early Resolution Officer | Ontario Ombudsman | 2024–Present:
• Advocated for fair, inclusive, and accessible communication between government bodies and the public, ensuring every individual could understand and act on information provided
• Assessed and resolved public complaints with an emphasis on clarity, usability, and equitable access to government services and documentation
• Conducted detailed fact-finding and analysis to support transparent, user-centered recommendations and reports
• Drafted reports and correspondence using plain language and accessible formatting to ensure readability across diverse audiences
Court and Client Rep | Ministry of the Attorney General | 2023–2024:
• Ensured accurate and accessible management of legal documents, forms, and records in compliance with federal and provincial legislation, court rules, and practice directions
• Reviewed and processed court forms and probate applications with meticulous attention to clarity, completeness, and accessibility for diverse public users
• Maintained and updated digital court databases and portals (FRANK, ICON, ISCUS, ESTATES), ensuring information was organized, consistent, and easy to retrieve
• Trained across multiple court service roles to promote accessible service delivery, fair outcomes, and efficient case management for all participants
Education
BACHELORS OF SCIENCE IN CRIMINAL JUSTICE HONOURS DEGREE
Humber College
POSTGRAD ALTERNATE RESOLUTION CERTIFICATE
Humber College
CREATING ACCESSIBLE PDFS CERTIFICATE
LinkedIn Learning
Skills
• Planning, administrative, and organizational skills to meet deadlines
• Proven ability to work under pressure and in high tension situations
• Advanced knowledge of personal computer operation and software such as Adobe InDesign, Adobe Acrobat, PowerPoint, Excel, PAC
• Written and Oral Ukrainian language
Links Across Borders | Ghana, West Africa
• Researched restorative justice measures in place within context of Ghanian culture
• Collaborated with local police to discuss current systems and alternatives in place to incarceration
• Worked with local community leaders to develop structured youth sports programs to meet the village goal of reducing early substance abuse and criminalization in the local youth